HOW TO REDEEM FUTURE CRUISE CREDITS

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Below are instructions and frequently asked questions for redeeming and using your Future Cruise Credits.  We thank you for your continued loyalty to Norwegian Cruise Line.

Easy Steps to Use Your Future Cruise Credits

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Log In and Find FCCs Listed on My Account Page

Go to the “My Account” section of MyNCL, and you’ll see your available FCCs in the My Coupons & Credits section. If you don't know your Log In name or password, call the number above and we'll help you with your credentials.

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Explore, Plan and Book Your Cruise

Use the cruise search filters on NCL.COM to find the perfect cruise.

Note: Suspended Sailings and Peace of Mind FCCs are valid for sailings through 12/31/2025.

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Use FCCs to Pay For Your Cruise

When you get to the "Payment Page" of booking, choose "My Coupons and Credits" from the Payment Type pull down menu. Use your FCCs as payment first. Some FCCs are combinable.

Future Cruise CreditFREQUENTLY ASKED QUESTIONS

What can the insurance FCC be used for?

Insurance FCCs can only be applied to a new reservation where Essentials, Booksafe Standard or Platinum Travel protection has been added. If one of the available insurance plans is not added to the reservation, the FCC will be removed from payment.

Are FCCs transferrable?

Yes. In order to transfer an FCC, and in an effort for us to best assist you quickly, please follow the instructions below:

  • Submit your FCC Transfer Request Here: https://www.ncl.com/case-submission
    • Include the following information in the comments field:
      • Completed FCC transfer request information as listed below. You may include multiple requests on one case so long as the request is complete and proper consent from current coupon owner is included (either in an attached email or by the current owner being the one to submit the case)
      • FCC TRANSFER REQ - Coupon ID #XXXXXXXX
      • Booking Advisor Name:
      • Original Peace of Mind or Suspended Sailing reservation number that generated the FCC being transferred
      • Client ID and name of Current FCC Owner who is authorizing the transfer
      • Client ID and name of Guest Receiving the FCC
      • FCC Coupon numbers
    • Case submission to also Include:
      • Attachment of email from current FCC owner authorizing transfer.
        (*Note: Failure to include will result in the transfer request being denied.)

Example Transfer Request:

FCC TRANSFER REQUEST FORM 2021

EXAMPLE INFO

Booking Advisor Name

John Smith

POM or Suspended Sailing reservation number that generated the FCC being transferred:

12345678

Client ID of Current FCC Owner

111111111111

Client ID of Guest Receiving FCC

222222222222

FCC Coupon Number(s):

98765432

    SPECIAL NOTES:
    • Please allow up to 7 business days for the transfer request to be completed.
    • Only the entire and full original value of Peace of Mind and suspended sailing FCCs worth 100% of the fare paid, as well as the bonus 25% or 50% FCCs, are eligible for transfer.
      • Partial value transfers or transfers of remaining FCC balance are not permitted.
    • An email from the current FCC owner requesting the transfer to be made must be included when submitting the transfer request via https://www.ncl.com/case-submission
    • Insurance FCCs and 10% bonus FCCs are not transferrable
    • Once the transfer takes place, the receiving guest is now the owner and the previous owner cannot request a transfer back.
    • Only one transfer or exchange of ownership will be allowed per FCC. This is applicable to Peace of Mind and suspended sailings FCCs, including 25% and 50% credit FCCs issued for suspended sailings.
      • The only exception is if the current owner is requesting to transfer back to the original owner that the FCC was issued to.
    • Once the transfer is completed, a confirmation email will be sent to the email provided at time of case submission. At that time, the receiving guest will be able to apply the coupon to the desired reservation.
I am booked on a Sixthman full ship chartered cruise, can I use an FCC?

Policies for Sixthman full-ship charters may differ. Please contact Sixthman directly.

To what reservations does the Peace of Mind policy apply?

FCCs can be applied to both individual and group bookings. Charters are excluded.

* Peace of mind is only applicable to bookings that have payment applied as per terms and conditions.

Still have questions? Contact Guest Services.
1.866.234.7350